My payment has failed. How can I update my payment information? Merlin October 04, 2019 15:02 Updated Follow If your payment has failed, please check your payment method associated with your AppleID or Google Play account. If you subscribed with your AppleID, this article should help! If your subscription was made via your GooglePlay account, please read this article. Related articles I didn't sign up but I'm being charged . How can I resubscribe after cancelling my subscription ? I pay for Da Vinci channel on my TV, do I have to pay for the app as well? Does billing automatically reoccur? How do I cancel my subscription? Comments 0 comments Please sign in to leave a comment.